Andrew S Qbe

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Trying to withdraw my money

Planet 7 Casino - Trying to withdraw my money

I've been trying to withdraw my money off of here and add it to machine card and won't let me

Help me

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Loss:
$133
Pros:
  • Its fun
Cons:
  • Hard to withdraw

Preferred solution: Full refund

User's recommendation: It's hard to withdraw.....

Sergio Manuel G

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Withdraw is not been sent to me

Planet 7 Casino - Withdraw is not been sent to me
Planet 7 Casino - Withdraw is not been sent to me - Image 2
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No puedo retirar los fondos estoy batallando para tomarle foto ala tarjeta de pago m dices siempre con ay suficiente luz siempre m dice lo mismo

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Loss:
$600

Preferred solution: Full refund

Scott C Rbw

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Full refund of the $2000, I was cheated and chased through everything and it said I was verified and money was on the way it said. Lies lies. They need to explain better and stop jump roping through e

Refund, lies, lies, we need better and real casinos, not this garbage they're throwing around. I got chased through the whole withdrawal process and it said I was getting paid but never did.

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Loss:
$2000
Cons:
  • Lies

Preferred solution: Full refund

User's recommendation: Don't play

Scott C Rbw

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Cheated me, when I went to redeem money it took me through all verification and pictures of I.d and transferring money through Litecoin and Bitcoin. Took me for a chase everywhere and I was thinking I

Why would I do all this for $12? What the *** You'd better reimburse me at some point or Planet 7 is getting bad reviews.

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Pros:
  • Booooo
Cons:
  • Boooo

Preferred solution: Some free chips or something cause it said I was approved for everything, false advertisement

Mollie B Jjv

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Refuse to Honor valid Withdrawal

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Planet 7 Casino - Refuse to Honor valid Withdrawal

I won $100 in a free tournament. It posted automatically to my account on top of a promotion I had used which had a playthrough.

It posted the day after and was in two separate transactions. The $100 always showed as withdrawable. They denied it twice saying it needed a playthrough. I decided to just play the $100 and hit a jackpot for $2000.

After several conversations with customer service, they now have agreed to pay me $100. They are also asking for my banking information for three months and a utility bill for this $100. Since they initially denied it twice and they are now admitting the error by offering the $100, I am stumped as to why they won't pay the $2000 which I earned off those winnings. I have screenshots that show no playthrough needed and $2000 available for withdrawal.

There is now a HooYoo request on my account which was not there before. I have no problem with that, but I think this casino owes me $2000.

I'm willing to take it to a lawyer. It was their mistake by denying the $100 to me in the first place.

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Loss:
$2000

Preferred solution: Full refund

User's recommendation: Dont Play this casino

Kevin J Erf

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Trouble with withdrawal

Planet 7 Casino - Trouble with withdrawal
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I requested for withdrawal for $600 on the 8th. I'll get to hear anything back from the company.

I've been looking online and everyone says that they will not verify the identity I've asked several times.

Is there any information I need to upload to receive my withdrawal? I've yet to hear anything back

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Loss:
$600
Pros:
  • Games are fun
Cons:
  • Withdrawal process is ridiculous

Preferred solution: My 600 that was supposed to be deposited into my account

Leo J Fym

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I won't close to 8000 on a bonus and it wiped out my balance out of nowhere

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Planet 7 Casino - I won't close to 8000 on a bonus and it wiped out my balance out of...

My almost $8000 balance wiped out. Literally just wiped it out.

Didnt even tell me nothing. They went from 7500 to 100.

What kind of *** is this? Im so pissed off you guys are just like the freaking regular places its unfair.

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Loss:
$7500
Pros:
  • Give you free play
Cons:
  • Steal your money if you win anything

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t play

Leo J Fym

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I won close to 8000 on a bonus and it wip out my balance out of nowhere

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Planet 7 Casino - I won close to 8000 on a bonus and it wip out my balance out of nowhere

The stole my jack pot of over $7550 and I screen recorded happening. Planet 7 casino are criminals.

I am disgusted and of course their customer service line always busi figures . Planet 7 refuses to answer emails

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Loss:
$7500
Cons:
  • Steal you money

Preferred solution: Deliver product or service ordered

User's recommendation: The are scammers

Andrew J Mmd

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| map-marker Longville, Minnesota

I deposited money one a bunch of money and then they take it from me what the *** this casino is very bogus yeah you went a lot and it but they take it right back manager approval withdrawal where's

Planet 7 Casino - I deposited money one a bunch of money and then they take it from me...
Planet 7 Casino - I deposited money one a bunch of money and then they take it... - Image 2

I bunch of money playing their Casino Planet 7 Casino like $2,500 and they took it twice to anyone that reads the reviews I would not play this casino because they take your pictures the proof of its down below I snapshot it screenshot all the pictures and receipts I feel like this casino is fake to furthermore *** this casino

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Jeremiah W Rqg

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I never received my withdrawal

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I've been waiting for my withdrawal for 9 days after it was approved this casino is nothing but liars and thieves elsewhere

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Loss:
$2500

Preferred solution: Deliver product or service ordered

User's recommendation: Go elsewhere

Branden S Hjr

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Need to ask a question about a $10 bitcoin verification deposit so i can cash out

Planet 7 Casino - Need to ask a question about a $10 bitcoin verification deposit so i...

I've been trying for over two weeks now to get ahold of them about cashing out but they won't reply back to me they just say it'll take up to 72 businesses hours to get back to me and still nothing but they send me promis in my email. And their live 24 chat support isn't even active and their phone numbers don't Eleven work either. I think kdbran their a crock of *** and now I'm pissed

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Pros:
  • Good promos
Cons:
  • No live chat like they say no real number dont reply back

Preferred solution: My answer oh my required $10 bitcoin deposit to verify my crypto wallet to cashout my $100

User's recommendation: I don't recommend themb

Brian A Hhx

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| map-marker Columbus, Ohio

They won’t let me log in to my account

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They said they were in the process of giving me my $2500 withdrawal. They said it could take up to 7 days , its been over 2 weeks and now they wont let me log in to my account so I can play $1000 that still in my account and I cant use live chat to see whats going on because you have to log in first .

Ive made my deposits and yes I hit a jackpot for $6800 and was up to $7500 but instead of taking a withdrawal (you can only withdraw $2500 at 1 time ) I put back $5000 on their stupid slots which left me with $2500 .

Why are they doing this , just because they dont want to pay me ? Im extremely Pissed !!

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User's recommendation: Do not waste your time or your money because they will screw you especially Americans !!

Brian A Unm

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| map-marker Columbus, Ohio

Withdrawal

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They told me that I would receive my withdrawal to bitcoin soon . Now I cant log in to use their live chat or play .

I have $1000 in my account but the only way I can use that is if I practice a slot . What the *** . It wouldve been easier if they told me that they werent going to pay me my $2500 .

That way I could just play out all my money and tell Planet 7 Casino to go *** you Scammers !! Does this happen to everyone from America who wins a jackpot?

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User's recommendation: Don’t play here . Scammers

Irene H Ppg

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SCAM/I want my money

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Planet 7 Casino - SCAM/I want my money
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This is a scam to take your money I deposited X amount of money and and played and they had added extra of there own bonus and never allowed me to withdraw any of it until I got down to my deposit amount which I was never unable to the next day there site was down then today all my money is gone and even my deposit. The "Manager" is the one who withdrew all my money and I have yet to receive any.

I WANT MY MONEY! I will go to the authorities if this is unresolved!!!

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Loss:
$1872
Pros:
  • You win
Cons:
  • Never redeem

Preferred solution: Full refund

User's recommendation: Don't deposit any of your own money

Brian A Hhx

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Verified Reviewer

Account

They decided to not pay my winnings $2500 so they have it where I cant log in . Which means I cant play the $1000 thats still in my account and I cant do live chat because you have to log in to do that . They loved it when I made deposits to play and now they love that they have it to where all my money Ive won and still have , is no where to be found .

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Loss:
$3500
Pros:
  • You can win jackpots
Cons:
  • Never pays out

Preferred solution: Full refund

User's recommendation: I recommend that you don’t make any deposits because whether or not you win , you won’t see any money coming from them.

Brian A Unm

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Verified Reviewer
| map-marker Columbus, Ohio

Log in

Planet 7 doesnt answer their phone and I get emails saying that a support specialist is going to get a hold of me , Ive sent at least 5 emails and no one has reached out to me going on 3 weeks. All I can do is keep getting more & more Pissed off .

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